Professional consultant

Job Code: PC45389
Experience: 4 + Years
Education: B.Tech, MCA
Required Skills: Aspect Unified IP, Contact Center, ACD, Diallers

General Scope & Summary Consultants are responsible for delivery of detailed software solutions through consulting project activities under the direction of a Project Manager. Technical responsibilities include implementation, testing, client training, and final solution deployment. Consultant performance is typically evaluated based on utilization (billable hours) and successful completion of projects per agreed scope and budget. Consultants are expected to actively identify additional product/services opportunities in the customer’s organizations while helping customers realize the most potential from their Aspect solutions.

Primary Role & Responsibilities

  • Implement Projects based on functional specifications or Statements of Work
  • Effectively work in a team environment receiving direction from Project and direct Management
  • Communicate proactively to the management during the course of the engagement
  • Highlight issues or risks proactively surrounding the project timelines or delivery
  • Delivery quality work that meets the customer’s expectations
  • Mentor other consultants on active engagements.
Job Location: Bangalore