Business Model

Reengineering business processes and developing new ones is the need of the hour to ensure business reorientation. InfoSage helps make the transition to stability and standardization, smooth and comfortable to all its clients. We optimize processes and manage complex transformations that lead to customer satisfaction, cost reduction and quality products and services.

Our services

‘InfoSage’ business process transformation practice adopts a holistic approach by looking at the three cornerstones of an organization – Processes, People and Technology. Adopting best practices and industry standards brings about process improvements. This would involve changes ranging from process improvement to process re-design, which are applicable across all industries. InfoSage’s thrust in process improvement is in using Six Sigma methodologies in Business processes, Technology processes and People processes.

Business Process Improvement

An integrated process improvement involves improvement of process efficiencies followed by process automation. This approach benefits from a robust change management program. InfoSage applies best in class tools, methodologies in a systematic way. This provides measurable milestones that can be presented to those involved and stake holders. A robust process thus becomes suited for process automation. It can serve as bedrock to move to higher level of building capabilities.

Technology Process

From being support functions, Information Technology departments are now being recognized as business enablers. The key to this transformation is robust processes that add value to the organization and at the same time provide practices in the evolving market place. Robust practices cover both internal functional areas as well as external value chain comprising customers and suppliers.
InfoSage offers practices to optimize and standardize various processes in line with frameworks. InfoSage offers gap analysis with reference to the frameworks, defines IT processes covering policy, processes and performance metrics. InfoSage value is in the implementation support and plan for development of detailed specifications, deployment of policies, tools and procedures.

People Processes

InfoSage’s people process practice complements our business process and technology process services. InfoSage employs robust methodologies, practices and tools to improve people processes covering:

Basic Processes

  • Staffing
  • Training and Development
  • Performance management systems

Advanced Processes

  • Development of competency dictionary
  • Integration of organizational and individual competencies to basic people processes